Experiencing issues with the Twig Science platform?

Use our Troubleshooter to quickly identify potential problems related to browser compatibility or screen size.

You can access the Troubleshooter on both the Elementary and Middle School platforms in the Help section:

  • Elementary Platform: Screenshot 2024-09-05 at 17.16.png
  • Middle School Platform: Screenshot 2024-09-05 at 17.16.png

Once you launch the Troubleshooter, it will automatically run diagnostics on your system. If any issues are found, you'll receive a report outlining what can be improved and guidance on who to contact for further assistance.Screenshot 2024-09-05 at 17.13.43.png

 

Launch Troubleshooter Now