Site Administrators can permanently remove users from your customer site. All data associated with these users will be permanently removed. In this article, you will learn about:
Caution
All data associated with these users will be permanently removed and cannot be recovered. This action cannot be undone. Any usernames associated with users who are deleted cannot be reused.
Deleting an individual user
- Log in with your Site Admin account.
- Click your profile icon at the top-right corner.
- From the drop-down menu, click Admin.
- Select the Users tab in the Site Admin page.
- Search for the user, then click the Actions dropdown for the desired user.
- In the Actions menu, click Delete.
- On the confirmation screen, click Delete to confirm and remove the user from your site permanently.
Deleting multiple users
To delete multiple users, they first must be archived. Please review these articles for instructions on archiving users:
Archiving and restoring access to individual users in Imagine Learning Classroom
Bulk archiving and restoring access in Imagine Learning Classroom
- Log in with your Site Admin account.
- Click your profile icon at the top-right corner.
- From the drop-down menu, click Admin.
- Select the Users tab in the Site Admin page.
- Click the Delete users dropdown, then select Delete all archived users.
- In the confirmation screen, type your subdomain into the textbox. This is the bold text right above the box and is a security measure to ensure you intend to move forward with the permanent deleting of users. The Delete users button will remain inactive until you correctly type your subdomain.
- Once you've typed your subdomain correctly, the Delete users button becomes active. Click this button to permanently delete these users.
- A green confirmation message appears. If a large number of archived users are deleted, this process may take some time.